About Us – PointsBet

Welcome to PointsBet, a dynamic online entertainment platform offering a comprehensive range of services including sports betting, horse racing, online casino games, live dealer experiences, and much more. Operated by PointsBet Holdings Limited and PointsBet Canada Operations 1 Inc, our platform is built on a foundation of innovation, security, and player satisfaction.

Who We Are

PointsBet is a licensed and regulated platform holding authorisations from the following bodies:

• Territory Racing and Wagering Commission
• Alcohol and Gaming Commission of Ontario

These licences ensure that our operations meet the highest standards of fairness, transparency, and responsible entertainment. With over 1,400 games available and a growing community of players, PointsBet continues to establish itself as a trusted name in the industry.

Our Services

PointsBet delivers a wide variety of entertainment options designed to suit every preference:

• Sports Betting
• Horse Racing
• Online Casino
• Slots
• Table Games
• Live Casino
• Video Poker
• Game Shows
• Crash Games
• Keno
• Slingo

Game Providers

We partner with world-renowned software providers to deliver a premium gaming experience:

Mobile Experience

PointsBet offers native mobile applications for both iOS and Android devices, available on the App Store and Google Play Store. The iOS app holds a 4.4 out of 5 star rating with over 1,800 user reviews. Our mobile-responsive website also ensures seamless access from any browser on any device.

Mobile App Features

• Full access to all desktop games and sportsbook features
• Responsible gaming tools built in
• Support for all available payment methods
• Geolocation verification for Ontario players

Secure and Convenient Payments

We support a range of trusted payment methods with a minimum deposit and withdrawal amount of just $5:

• Visa
• Mastercard
• American Express
• Interac
• PayPal
• Trustly
• Google Pay
• Apple Pay

All transactions are protected by 128-bit SSL encryption, and two-factor authentication is available for added account security.

Responsible Entertainment

PointsBet is committed to promoting responsible play. Our platform includes a comprehensive suite of tools:

• Deposit, loss, time, and wager limits
• Self-exclusion options
• Cooling-off periods
• 24/7 customer support via live chat, email, and phone

Languages and Availability

The platform is available in English and Spanish, catering to a diverse audience. Stay connected with us through our social channels, including our presence on Instagram.

Contact and Support

Our dedicated customer support team is available around the clock through multiple channels to assist with any questions or concerns. Whether you need help with your account, payments, or general enquiries, we are here to help every step of the way.